Hurrocane pride in our approach to the apparel world. The pride, work ethic and passion is what separates us from other brands.
Sadly, it has become common to mindlessly pump out large quantities of clothing and rake in profits — our line means more to us than that!
From our very beginning, we have endeavored to provide our customers with limited hand printed items that represent who we are.
We want to create clothing that is unique; clothing that when you wear it, you KNOW it was made to represent something more than a clothing line. We want our customers to wear our apparel with the same pride that went into producing each print. Our customers and our fans are among only a few people in the world to own these unique and limited items.
The beauty of the print process comes from the effort going into each and every print. All prints are one of a kind with characteristics that make them truly their own. The unique details are what makes these items so special. Everything from the amount of ink applied and laid on the item, to the placement on the item; all of these factors change slightly from one item to the next.
We put the work into every product, before it ever gets to you. The printing process is a personal experience, and we devote our time and effort into creating each individual piece. We take pride in all of our goods and so should you.
We thank you for your loyalty, support and belief in all of our brands as you continue to put the work in, everyday in every aspect of your lives.
INVENTORY AND AVAILABILITY
All items are limited in quantity and may contain imperfections in the prints. The beauty of our process is that no two prints are identical. This is what makes Hurrocane special. Due to the hand-printed nature and effort that goes into every item in the line, our standing inventory is very small. Please understand that returns and exchanges may be a longer process than we would like due to our limited quantities and sell-outs.
Once items sell-out they will not be reprinted, and will no longer be available.
DELIVERY AND SHIPPING
Delivery takes 3-5 business days inside the States when selecting the basic $5.99 shipping method (USPS/FedEx). For customers who would like the FedEx 2-Day or FedEx Standard Overnight shipping methods the order must be placed before 2pm EST to guarantee those delivery times. Orders placed after that time will be processed the next business day. (FedEx does not deliver to P.O. Boxes, so unfortunately the 2-Day and Overnight options are not available for those shipping to a P.O. Box, we’re sorry!) FedEx 2-Day and Overnight both do not deliver on weekends.
Orders placed after 2pm on Fridays, and throughout the weekends, will be processed on Mondays. Please note that even if 2-Day or Overnight shipping is selected it will not be processed till the next business day.
On occasion we do not have the entire order printed and we have to print the shirt to order. In these cases the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue.
For international orders please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees! For FedEx Basic Shipping, once delivered to your country it will be transferred to a local mail carrier, who will then deliver your package. Tracking is not available past the point of being delivered into the country. Shipping may take up to 7 weeks.
Hurrocane is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims. Hurrocane is not responsible for any package(s) once it is in the hands of USPS or FedEx.
*Any order, domestic or international, that is returned back to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of the package. We do not cover/reimburse for shipping costs in regards to a return/exchange.
QUALITY AND WASHING INSTRUCTIONS
To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F.
All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible it is suggested to wash the garment inside out ( with the printed side in ).
RETURNS AND EXCHANGES
We realize that you make choices in the buying process and we want you to be happy with your purchase. Returns/exchanges can be necessary and that we will do our best meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return please contact us to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges.
No returns or exchanges after 30 days.
We do not accept items to be exchanged that were already previously exchanged.
All sales are final outside the U.S
WANT HURROCANE TO ATTEND OR SPONSOR YOUR EVENT?
We are always looking for new exposure, and opportunities to branch out. If you know of an event that we may be a good fit for just let us know!
PROBLEMS OR ISSUES NOT ALREADY COVERED…
If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible.